For Chiropractic Care, our doctors are in network with the following insurance company:

• Blue Cross Blue Shield (BCBS)

Other important insurance information:

•As of July 11th, 2021, we are no longer in network with Priority Health.

•As of February 1st, 2022, we are no longer in network with Medicaid.

•We are non-participating with Medicare.

•We are not in network with Blue Care Network (BCN)

If you are interested in Functional Medicine or Mercier Therapy services, this is not a benefit covered by insurance. Therefore, we cannot bill your insurance for any services rendered in this capacity.

Yes, we are able to accept HSA or Flex Spending Cards for copays or out-of-pocket costs not covered by your insurance. You may also use these cards for product purchases, Functional Medicine and Mercier Therapy services!

Yes!

Our goal is to make our treatment affordable and accessible for everyone. Many of our patients find paying out of pocket for services, instead of using their health insurance, gives them more freedom in seeking care and they often end up paying less than they would utilizing their insurance!

Self pay services are services provided without utilizing insurance. We value transparency in our office and are happy to provide the most up to date price list for our services so that you are aware of the cost before seeking care in our office.

Please click HERE to see our most up to date pricing. Payment is due at the time of service so that there are never any surprises with how much you owe for self pay services.

Our recommendations for care are based on your specific condition, your goals and evolving needs, your progress, and our clinical experience for best outcomes.

At FLOW, we’re committed to providing thoughtful, timely, and personalized care — including through our secure messaging system. As more patients connect with us digitally, we’ve seen a rise in the time our team spends responding to medical questions outside of appointments.

To continue offering high-quality care in this way, some messages that require clinical decision-making may be billed to you, similar to a virtual visit.

To understand what types of questions are or are not eligible for billing, read our messaging policy HERE.

The purpose on an appointment with one of our doctors is to focus on your health and helping you reach your goals. We feel it is a disservice to you to spend your allotted time discussing your insurance policy, especially when our doctors are not experts on your health insurance plan. There are innumerable insurance policies available to consumers and we believe that if you have chosen a particular insurance policy, it is your responsibility to understand your health insurance benefits.

Luckily, we do have some resources for you to be able to figure our your insurance benefits as they relate to chiropractic care!

If you are wondering what your benefits are before you even come in, please call your insurance and ask the questions found on this form: (Get To Know Your Insurance).

If you have any questions about a bill, please contact our office. We utilize a third party medical biller who can help us to help you understand your bill.

Your visits are billed after each visit. We collect co-insurance or co-pay amounts at the time of service which are estimated based on the information we have access to. However, the amount you owe can vary based on where you are at with your deductible in the year. It can be several weeks (timing is based on your insurance company processing claims) from the time your claim was submitted to know if you have a balance or credit left over from an office visit. Your Simple Practice patient portal will be updated accordingly which you will recieve a notification for based on your communications preferences you selected in your profile.

Every office must provide access to their Privacy Practice which is a notice for how your medical information may be used and disclosed. It also describes how you can access this information. That information can be found HERE.